Contact Us

Got a question about something you've read on aqsgroup.co.uk, spotted an error in one of our reviews, or want to suggest a casino we haven't covered yet? This page explains the best way to get in touch and what you can expect from us in return.

What we can help with

No Gamstop Casino is a research and comparison site, not a casino operator, so we can't process deposits, withdrawals or account queries on behalf of any brand. What we can do is help with things like:

• Corrections or updates to information on our reviews, including bonus terms, casino details or ranking data
• Questions about how we assess and rank the casinos listed on the site
• Feedback on new casinos you think we should be reviewing
• General queries about our content, methodology or editorial approach
• Reports of broken links, outdated offers or anything that looks wrong on the site

For anything specific to your account, a deposit, a withdrawal or a bonus you've claimed, you'll need to contact the casino operator directly through their own support channels — we have no access to player accounts and can't intervene in individual disputes.

Before you write in, a few things worth checking first

A good chunk of the messages we receive are answered already on the site, so it's worth a quick look before reaching out:

• If your question is about how casinos on this list are chosen and scored, our Non Gamstop Casinos UK 2026 guide covers the ranking criteria in detail, alongside individual reviews of operators such as Betmica, Kikibet and Betninja.
• If you're concerned about your own gambling habits, or want to understand the tools available to manage play, our Responsible Gambling page sets out the support options and where to find further help.
• If your question relates to how we operate as a site, including our editorial independence and how affiliate commission works, that's explained on our About Us page.
• For questions about the terms under which this site is used, see our Terms and Conditions.

How we handle enquiries

We aim to read and respond to messages in the order they arrive. Because No Gamstop Casino is a small editorial team rather than a casino support desk, response times can vary depending on volume, and we're not able to offer live chat or phone support. If your enquiry relates to a factual error on the site — an out-of-date bonus figure, a wrong rating, or a broken link — flagging it helps us keep the site accurate for other readers, and we take those reports seriously.

A note on the casinos we list

Every operator on aqsgroup.co.uk, including the likes of WinnerIsland, Zombillion and Smash Casino, is reviewed independently by our team. Commission arrangements with any brand never determine its position in our rankings — a casino's placement reflects our assessment of its offer, game range, payment options and overall reliability, not what it pays us. If you disagree with a ranking or have information that would change our view of a specific site, we're genuinely open to hearing it.

Getting in touch

Use the contact details or form provided elsewhere on this site to send us your message. Please include as much detail as you can — the page you're referring to, the casino name if relevant, and what you'd like us to look into. That helps us get back to you with something useful rather than a generic reply.

You must be 18 or over to use this site or any of the casinos listed on it.